NEED A HAND? SUMMON SUPPORT!

Questions?
Let's get you back to your adventure.

Find quick answers about using Syrinscape, accessing content, running games online, creating your own SoundSets, managing your account, and fixing common problems.

Ask a real human
A fantastic creature emerging from Syrinscape's monstrous sound library

FAQ CATEGORY

Getting started

What is Syrinscape?

Syrinscape is an app that brings immersive music and ambience, creatures, spells, weather, locations, and cinematic sound effects to tabletop roleplaying games.

Choose from Syrinscape’s tens of thousands of prepared scenes (Moods), and Syrinscape combines all the sounds you need to create the perfect ambience for every moment in your game. Instead of searching through playlists while your players wait, you can move from a peaceful village to a tavern brawl, a dragon attack, the depths of a flooded dungeon, the deck of a sailing ship, or even the far reaches of outer space with just a single click.

Syrinscape includes official audio made for published adventures from Dungeons & Dragons, Pathfinder, Starfinder, Call of Cthulhu, Cyberpunk RED, and many other games, as well as a huge library for homebrew fantasy, science-fiction, horror, modern, and historical settings.

Is Syrinscape free to try?

Yes. Syrinscape Nova, the Web Player, and the downloadable Players include a useful library of free sounds you can try without even creating an account.

When you want more, you can purchase individual SoundSets or subscribe to unlock a much larger library. A SuperSyrin subscription unlocks content across every genre and game system, plus content-creation tools and Community Content. More focused subscriptions are available if you mainly play one game or genre.

Which Syrinscape Player should I use?

Choose the Web Player for our highest-quality sound, powerful searching, creation tools, and effortless local or remote play in a browser. Your players can listen through a shared link without creating an account.

Choose Syrinscape Nova for the simplest, quickest way to mix locations, music, creatures, and effects into exactly the soundboard you need. Nova is currently in beta, and still evolving, but fully usable right now.

Choose the downloadable Fantasy Player or Sci-Fi Player when you want offline playback, a dedicated genre-themed app, or strong performance on a phone, tablet, or older computer.

The Online Player is our legacy option, but it remains useful when you want the Web Player's powerful control and search while moving audio playback to another place or a lower-powered device.

Read the complete guide to choosing the best Syrinscape app for you.

Can I use Syrinscape for both in-person and online games?

Yes. For an in-person game, play Syrinscape through speakers in the room using Nova, the Web Player, or a downloadable Player.

For an online game, the simplest option is the Share Audio link in Nova or the Web Player. Copy this link and send it to your players and they will hear every sound you trigger in their browser—no account or subscription of their own required.

Want Syrinscape mixed directly into Discord instead? Kenku FM is a useful Discord-specific alternative. RPG Audio Stream is another option you may want to explore.

Does Syrinscape work with Foundry, Fantasy Grounds, Roll20, and other VTTs?

Yes. Nova and the Web Player can send audio directly to your players, so Syrinscape works alongside any virtual tabletop or video-call platform.

Foundry VTT and Fantasy Grounds also have deeper integrations that you can use to trigger Syrinscape from directly inside the VTT.

If your favourite VTT doesn't have Syrinscape built in yet, fear not: we are always working behind the scenes to support sound wherever people play. And making yourself heard in your VTT community just might help push things along. :-D

Does Syrinscape need an internet connection?

Nova and the Web Player require an internet connection.

The downloadable Fantasy and Sci-Fi Players can be used offline after you have signed in and downloaded the content you need. These downloads happen automatically as you use content, so it's easy to get that done. You will still need to reconnect occasionally to sign in, sync your access, and download new or updated content.

FAQ CATEGORY

Finding and accessing sounds

How do I find a particular SoundSet, creature, location, or adventure?

Use the search field in your Syrinscape Player. Search for the adventure title, location, creature, or type of scene you need.

Some SoundSets begin with a short adventure code. Typing that code is a quick way to show only the SoundSets belonging to one adventure.

Do my purchases and subscriptions work across all my devices?

Yes. SoundSets you purchase or unlock with a subscription are attached to your Syrinscape account—not one particular computer or device.

Sign in with the same email address on another compatible Player and your available content will be there. Downloadable Players may require you to download sounds locally before using them offline.

I bought a SoundSet or started a subscription. Where is my new content?

You don't need to download a separate file from the Store.

Reload the Web Player—or restart your Fantasy or Sci-Fi Player and sign in—and your newly purchased or unlocked SoundSets should appear. In a downloadable Player, the data needed for playback downloads as you use the content.

Still missing? Check that you are signed in with the same email address used for the purchase, then if you are still having trouble finding your content, contact support@syrinscape.com and we'll help track it down.

FAQ CATEGORY

Subscriptions and accounts

Which Syrinscape subscription is right for me?

Choose SuperSyrin if you want Syrinscape's complete library across fantasy, science-fiction, horror, modern games, licensed content, Community Content, and the SoundSet creation tools.

Choose a focused subscription if you mainly play one game or genre and don't need the entire library. You can also buy individual SoundSets permanently without subscribing.

Remote playback in the Web Player works with any content you own or have unlocked, whether or not you have a subscription.

How do I reset my password?

Use the Syrinscape password-reset page and enter the email address attached to your account. We'll send you a link to choose a new password.

If the email doesn't arrive, check your spam or junk folder. It may also mean that there is no account under the email address you entered. Contact support@syrinscape.com if you need help finding your account.

I haven't received my verification email. What should I do?

First check your spam or junk folder and also make sure you entered the correct email address when you signed up.

Still nothing? Contact support@syrinscape.com from the email address you want to use and we'll sort it out with you.

How do I cancel my subscription?

Go to your Syrinscape User Dashboard and choose the option to cancel your recurring subscription. You can also cancel the recurring payment directly in your PayPal account.

Your access continues until the end of the period you have already paid for. Cancelling stops the next recurring payment; it doesn't immediately remove your remaining paid access.

If you run into any bumps, email support@syrinscape.com.

What happens to my sounds after I cancel?

SoundSets you purchased individually remain attached to your account. SoundSets unlocked only through your subscription remain available until the subscription period ends, then become locked again.

Your account and campaigns remain there, ready for you if you subscribe again later. Your custom content also remains stored, but access to it requires an active subscription at any level—including the low-cost Server Access subscription.

FAQ CATEGORY

Creating and customising

Can I customise Syrinscape's prepared scenes and Moods?

Absolutely. Without a subscription, you can rebalance the Elements within a SoundSet and save custom Moods using sounds from that SoundSet.

With a SuperSyrin subscription, you have complete freedom to mix and match content from anywhere in Syrinscape—and you can even upload your own samples.

Keep the location ambience you love, change the weather, turn off a distracting Element, replace the music, or prepare a different version for combat. Make it perfect for your table.

Can I import my own music and sound effects?

Yes. SuperSyrin includes the same powerful creation tools our sound designers use to build SoundSets.

In the Web Player's Master Interface, turn on the Properties tools to upload audio, arrange sounds into Elements and Moods, adjust timing and positioning, and create custom sound environments.

Nova takes a quicker library-mixing approach: add the locations, music, creatures, and effects you need to a Soundboard, combine them live, or save a useful combination as a Scene for later use. Uploading your own audio and building fully custom SoundSets still happens in the Web Player for the moment.

Why are the SoundSet creation tools part of SuperSyrin?

Syrinscape's creation tools are a full sound-design system—the same tools we use every day to expand on our already enormous library. They include audio hosting, processing, synchronisation, sharing, and the infrastructure needed to make your creations available across devices.

Maintaining all that requires ongoing resources, so creating and editing custom content is included with SuperSyrin.

When your SuperSyrin access expires, you lose access to the creation tools and your custom content. Your creations remain stored: any active Syrinscape subscription, including Server Access, restores access to your custom content, while SuperSyrin restores the tools needed to edit and build more.

Can I turn off NPC voices and perform the characters myself?

Absolutely. NPC dialogue is there to help you have fun—not steal your moment in the spotlight.

Turn off or ignore dialogue Elements and perform every character yourself. Or play an NPC's recorded introduction to establish their voice and personality, then take over as the conversation continues. It's your game!

Can I replace music I don't want to use?

Yes. In the Web or downloadable Players, stop the music Element in the current Mood, start music you prefer from another SoundSet, adjust the level, and save the result as a custom Mood.

In Nova, add the location, music, creatures, and effects you want to a Soundboard, mix them together during play, and save combinations you like as Scenes.

Syrinscape is designed in layers, so you can keep an adventure's ambience, creatures, and effects while changing its music to suit your table.

FAQ CATEGORY

Troubleshooting

Syrinscape says it cannot access the internet. What should I check?

Something may be blocking Syrinscape's connection. Try these steps:

  1. Confirm that other websites and apps can access the internet.
  2. Allow Syrinscape through your firewall and security software.
  3. If you are using a school, workplace, hotel, VPN, proxy, or managed network, try another connection or ask the network administrator whether Syrinscape is blocked.
  4. Restart Syrinscape and sign in again.
  5. Check the Syrinscape forum and social channels for news of a known outage.

If the problem continues, email support@syrinscape.com and include your operating system, Player version, the exact error text, and anything you have already tried.

Why is there no sound on my iPhone or iPad?

Nova and the Web Player don't work on iPhone or iPad. But the installable apps do.

Check the following:

  1. Make sure your device volume is turned up.
  2. Check Silent Mode and any connected Bluetooth or AirPlay output.
  3. Confirm that audio from other apps is playing through the speaker or headphones you expect.
  4. Close and reopen Syrinscape.

Still silent? Contact support@syrinscape.com and tell us your device model, operating-system version, and which Syrinscape Player you are using.

Can the Syrinscape apps keep playing in the background on a phone or tablet?

On iPhone and iPad, the downloadable Syrinscape Players pause when sent to the background. Syrinscape's sound engine can be playing and dynamically processing many samples at once, so iOS treats it more like a full audio workstation than a simple music player.

For the most convenient setup, keep Syrinscape open on the device you are using as your soundboard and reduce the screen brightness if needed.

Background playback can work on Android when its app multitasking and battery settings allow Syrinscape to keep running. If Android pauses Syrinscape, check the app's battery optimisation and background-activity permissions.

I'm still stuck. How do I get help?

Email support@syrinscape.com and a real human will help.

Please include your account email, the Player and device you are using, your operating system and browser if relevant, the exact error message, what you expected, what actually happened, and anything you have already tried.

Please don't send passwords, payment details, or other sensitive information.

FAQ CATEGORY

About Syrinscape

Does Syrinscape use generative AI?

Syrinscape Generative AI Art & Music Policy

Here at Syrinscape, we put our trust in the power of human creativity and are committed to supporting real, human artists and musicians. In line with these values, we make the following commitments:

No Generative AI in Sound Design, Music or Art: We do not use generative AI to create ambiences, compose music or produce visual art for any of our products, our website, or our social media posts. Every piece of musical and visual content in Syrinscape is crafted by talented human creators.

Supporting Musicians and Artists: We employ, credit, and celebrate the sound designers, composers and artists who bring Syrinscape users' tabletop games to life. We pay fair compensation, foster creative collaboration, and highlight those who contribute throughout the Syrinscape community.

Creativity and Innovation: Syrinscape's genesis and continued strength lie in the imagination and expertise of creative humans working together. We commit to fostering and maintaining a vibrant, innovative environment where human artistry flourishes.

By upholding these standards, Syrinscape champions the unique qualities of human creativity and works to build a fair and inspiring creative industry, for all who breathe air, think, feel, and strive.

Syrinscape: made by humans.

Who creates Syrinscape's music?

Syrinscape's music is written by professional human composers with experience across games, film, television, theatre, opera, concert music, and much more.

They compose specifically for tabletop play: music that supports the emotion of a scene without drowning out conversation or dragging your players into somebody else's famous soundtrack.

Meet Syrinscape's composers.

Who creates Syrinscape's artwork?

Much of Syrinscape's distinctive SoundSet artwork was created by the brilliant Arianne Elliot, alongside other professional human artists who have contributed to particular products and licensed projects.

See more of Arianne Elliot's work.

Who works on Syrinscape?

Syrinscape is made by a gloriously enthusiastic team of sound designers, composers, developers, artists, performers, community people, support heroes, and tabletop gamers.

Meet Team Syrinscape.

Can I use Syrinscape in a podcast, livestream, or YouTube video?

Absolutely! We love hearing Syrinscape bringing actual-play shows, podcasts, livestreams, and videos to life.

Give Syrinscape a shout-out during your show, credit Syrinscape and the SoundSets you use in the description or show notes, and include a link to the complete credits. Syrinscape's audio should support your own original production—it must not be posted or redistributed by itself, or make up the whole or most of a new audio work.

And please tell us when your episode or stream goes live. Tag Syrinscape and show us a memorable moment our sound helped create; we might be able to help spread the word!

How can I suggest a feature or improvement?

Tell us! Syrinscape is continually shaped by the people who use it.

Search the Syrinscape Forum first—the feature may already exist, there may be a useful workaround, or somebody may already have started the discussion. If not, add your idea and explain what you are trying to accomplish at the table.

Specific examples are extremely helpful. “I want a button that does X because, during Y, I currently have to do Z” gives us much more to work with than “please make it better.” :-D

Where can I find more ideas, GM advice, and Syrinscape tips?

Roll for inspiration on the Syrinscape Blog.

You'll find practical GM and player advice, sound-design ideas, ways to make tabletop games more immersive, guides to getting more from Syrinscape, gloriously nerdy probability investigations, memorable NPCs, edible minis, and whatever else the Syrinscape team has been enthusiastically thinking about lately.